We are proud to announce that Trace has won the 2010 Guildmaster Award with Highest Distinction. For the third straight year, Atlanta-based research firm GuildQuality has recognized Trace nationally for exceptional customer satisfaction as determined by customer survey results and response rates.
Since July 2006, 98.5% (65 out of 66) of our clients say they would recommend our company to a friend. Our goal is always 100%. But we are still very pleased with our results and congratulate our entire crew on a fantastic Three-Peat. Well done!
Our response rate was also very high with 92% of all of our customers completing a survey. (Surveying was for all projects costing $30,000 or more.)
Thank you, thank you, thank you – to all of our clients – for completing the survey. We really appreciate your time and your many kind words. Most of all, we really appreciate your trust in us, your friendship and your business. Thank you!
About Guild Quality
North America’s best builders, remodelers, contractors and real estate developers rely on GuildQuality’s customer satisfaction surveying to help them monitor and improve the quality of their service.
About Guildmaster Awards
Once a year, GuildQuality recognizes exceptional customer service with the Guildmaster Awards. For more information, got to www.guildquality.com and visit the Guildmaster section.
